Passenger assistance
Air France is committed to helping passengers who have special travel needs. Find out about all the special assistance services we offer to make your trip as comfortable as possible.
Families and children
Every year, Air France transports almost three million passengers under 12 years of age, including 430,000 babies and 410,000 unaccompanied children. The focal point of our attention, they can take advantage of a dedicated service. With Planète Bleue, children, whether unaccompanied or with their families, can discover the delights of travel.
Reduced mobility passengers
Find all the information and advice you need to travel in comfort.
Reserve by telephone and sign up for our special assistance service, from the airport through to safe arrival at your destination.
Reserve by telephone and sign up for our special assistance service, from the airport through to safe arrival at your destination.
Passengers with reduced mobility
Advice for passengers with a high body mass
Here is the information you need to travel with peace of mind