If you wish to make a claim relating to an Air France flight, we're here to help. Below you will find all the details you need to contact the relevant agencies.
by telephone at 1- 877-247-9247
Opened Monday to Friday: 8:00am to 7:00pm EST
You can contact the following Customer Relations department:
Air France Customer Relations
P.O. Box 20980
Atlanta, GA 30320-2980
In order to expedite processing, please clearly indicate your name, mailing address, and contact information, as well as flight number and class of travel on the top of the cover page. If you are a Flying Blue member or a frequent flyer of one our SkyTeam partners, please include your member number and tier level.
Have you lost your Flying Blue card? Are there Miles missing from your account? Are your Flying Blue personal details up-to-date? The Flying Blue Customer Care department is here to help and will answer all your questions.
For the list of Air France Ticket offices worldwide, click here