Air Carrier Access Act

Calling the Toll-free hotlines
1-800-778-4838 (voice)
or
1-800-455-9880 (TTY)

Calling DOT Aviation Consumer Protection Division:
1-202-366-2220 (voice)
or
1-202-366-0511 (TTY)

Writing to the:
Air Consumer Protection Division, C-75, U.S. department of Transportation
1200 New Jersey Avenue
S.E., West Building, Room W96-432
Washington, DC 20590

Accessing the DOT website at:
http://airconsumer.ost.dot.gov

Downloading the Rule 14 CFR Part 382 (PDF):
Step 1: click on the following link http://www.gpoaccess.gov/fr/advanced.html
Step 2: deselect 2009 and select 2008
Step 3: select Final Rules and Regulations
Step 4: search by issue date, with the date 05/13/2008, and submit
Step 5: see the result [8], and click on PDF.