Questions
Answer
1. What's an e-ticket?
2. With no paper ticket, what do I present at the airport?
3. Can my paper ticket be mailed to a PO Box address?
4. When will I receive my paper ticket in the mail?
1. What's an e-ticket?

The e-ticket is a convenient transport document that enables you to travel without the traditional paper ticket. With only a reservation and a payment you can directly proceed to the check-in counter.    Click here to find out more on the benefits of an e-ticket

2. With no paper ticket, what do I present at the airport?

Just present your trip memo.

3. Can my paper ticket be mailed to a PO Box address?

Your paper ticket cannot be delivered to a PO Box address when shipped through express U.S mail. Fedex does not deliver to PO Box addresses.

4. When will I receive my paper ticket in the mail?

Please allow 5 to 7 days for your ticket to arrive via regular U.S mail. When the departure date from the USA is 15 business days or less away, your ticket will be shipped through Fedex with a charge of $25 or free of charge for tickets purchased for L'Espace Première or L'Espace Affaires.