Questions
Answer
1. I purchased a non-restricted fare and would like to be reimbursed. How should I proceed?
2. I lost my ticket! What should I do?
1. I purchased a non-restricted fare and would like to be reimbursed. How should I proceed?
- For tickets purchased directly from Air France:

Send all original, unused flight coupons and the original "passenger receipt" with your request to:
            Air France Refund Department
            PO BOX 459002
            Sunrise, FL 33345-9002
- For tickets purchased through a travel agency in the US, submit back your request to the travel agency for refund.

Tickets with non-restricted fares can be refunded up to 12 months from ticket issue date.
2. I lost my ticket! What should I do?
Should your ticket be lost, stolen or mutilated we require you complete a Lost Ticket Application form in order for a refund or replacement ticket to be processed. A fee is assessed to partially offset the extensive research required for processing a lost ticket claim. These applications are available at Air France ticket offices.