You acknowledge and accept these terms and conditions of the Buy and Gift Programme (the "Buy/Gift Programme Terms and Conditions") by submitting your online/or offline request to purchase Flying Blue Award Miles ("Award Miles") from Points.com Inc., a company incorporated under the laws of the Province of Ontario, Canada, having its registered office at 171 John Street, 5th Floor, Toronto, Ontario, M5T 1X3 ("Points.com").
1. You must be a member in good standing of the Flying Blue Programme in order to purchase or receive purchased Miles.
2. Your purchase request shall not be effective until accepted by Points. Acceptance by Points shall be evidenced only by the actual delivery of Miles into your Flying Blue account or delivery of a Gift Certificate code via email to the person you have purchased Miles for. Notwithstanding the foregoing, Points reserves the right to revoke or cancel any acceptance and cancel and reverse transactions as set forth below.
3. You have the right to withdraw your purchase in whole and not in part within 7 working days of the date of purchase without penalty and for any reason, provided that the purchased Award Miles are capable of being retrieved in full from your account or the person whom you purchased them for. After this period, Points.com has no obligation to refund any purchase of Award Miles. 4. Any purchased Award Miles will not count toward qualification for any increased or improved status in the Flying Blue Programme and will not be considered as an extending activity with respect to the validity of the Award Miles in the Flying Blue Programme.
5. Ivory members can purchase or receive as a gift up to 40,000 Award Miles in any one transaction and up to 40,000 Award Miles in any calendar year, unless a promotion is active in which case Ivory members can either purchase or receive Bonus Miles on top of the 40,000 Award Miles.
6. Silver, Gold and Platinum members can purchase up to 100,000 Award Miles in any one transaction and an unlimited number of Miles in any calendar year. In addition, Silver, Gold and Platinum members can gift or receive as a gift up to 40,000 Award Miles per calendar year. If a promotion is active, it is possible to purchase Bonus Miles on top of the 100,000 Award Miles, or to gift or receive as a gift Bonus Miles on top of the 40,000 Award Miles.
7. The purchased Miles are subject to the Flying Blue General Terms and Conditions and therefore cannot under any circumstances be transferred, bequeathed, assigned, sold or combined, whether or not for valuable consideration, with the account of the Miles of any other person, whether or not that person is a member of the Flying Blue Programme, or with any other account belonging to the member.
8. If any Miles purchased by you are resold, distributed or used for improper purposes as determined by Points, or obtained through credit card abuse or fraud or other illegal means, Points may, at its option and with the assistance of Air France and KLM Royal Dutch Airlines (KLM), cancel, void, refuse to honor and/or confiscate such Miles and pursue any and all other rights and remedies that may be available. You agree that Points may debit your account or the account you have purchased Miles for in connection with the foregoing. You agree to fully cooperate with all reasonable requests of Points concerning any investigation or prosecution of anyone engaging in or suspected of engaging in abuse or fraud with respect to the sale of Miles hereunder.
9. The purchase of Miles is not a guarantee of the availability of any Flying Blue Programme rewards and neither Points nor Air France or KLM shall have any liability or responsibility where you are unable to use or redeem any purchased Miles as you intend or do not intend.
10.You agree to pay Points in full by credit card prior to any Miles being posted to your Flying Blue Programme account. By submitting a request to purchase Miles you authorize Points or its representative to charge the credit card number you provided.
11.You agree that the awarding and use of all Miles, including those purchased hereunder, are subject to the terms, conditions, exclusions and limitations of the Flying Blue Programme, and that Air France and KLM have the sole and exclusive authority and responsibility for operating, modifying, terminating and establishing the terms and conditions applicable to the Flying Blue Programme. Points shall have no liability or responsibility to you for, and has no obligation to notify you of, any action, inaction or decision taken by Air France or KLM in connection with the Flying Blue Programme. You hereby agree not to make any claim against Points for any action, inaction or decision taken by Air France or KLM in connection with the Flying Blue Programme. Points shall not be treated as the agent of Air France or KLM for any purpose.
12.You shall indemnify, defend and hold Points and its affiliates, and their respective directors, officers, employees, contractors, partners, agents, affiliates, successors and assigns, harmless from and against any and all losses, obligations, claims, damages, demands, liabilities, suits, actions, costs, fees and expenses whatsoever incurred, suffered or borne by or asserted against any such persons in any way relating to, arising out of or resulting from (i) your use of or participation in the Flying Blue Programme, (ii) your performance or failure to perform hereunder or (iii) any breach by you of these Buy/Gift Program Terms and Conditions.
13. To the extend permitted by applicable law, Award Miles sold to you services are provided "as is" without warranty, representation, condition or guarantee of any kind, either expressed or implied, including but not limited to any implied warranties, representation, conditions or guarantees of quality, merchantability, merchantable quality, fitness for particular purpose or non-infringement, all of which are disclaimed to the fullest extent permitted by law.
14. Points´ entire liability, regardless of the form of cause of action, demand or claim, whether based on contract or tort, including negligence, shall in no event exceed the amount paid by you for the purchase of miles. In no event shall points be liable for any special, indirect, incidental or consequential damages suffered in connection with these buy/gift program terms and conditions or your purchase of miles howsoever caused and regardless of the form of cause of action, demand or claim, whether based on contract or tort, including negligence, and even if such damages are foreseeable or the other party or points has been advised of the possibility of such damages.
15. You shall comply with all laws, rules and regulations applicable to these Buy/Gift Program Terms and Conditions and your purchase or gift of Miles.
16. To the extent permitted by applicable law, these Buy/Gift Program Terms and Conditions are governed exclusively by the laws of the Province of Ontario, Canada notwithstanding any principles of conflicts of law.
17. These Buy/Gift Program Terms and Conditions, together with your purchase request, constitute the entire agreement between you and Points.com with respect to the subject matter hereof and supersede all prior or contemporaneous agreements or understandings, if any, whether written or oral, relating to such subject matter. No modification, amendment or waiver of these Buy/Gift Program Terms and Conditions shall be effective or binding unless made in writing and signed by Points.com.
18. You may not assign or transfer these Buy/Gift Program Terms and Conditions, or any right or obligation hereunder.
19. Points.com shall have no liability for delays or failure in its performance hereunder caused by any act of God, war, strike, labour dispute, work stoppage, fire, act of government, or any other cause, whether similar or dissimilar beyond its control.
20. You agree with Points.com verifying with Air France and KLM the data you have provided Points.com with.
21. You understand and agree that Flying Blue Programme members residing in certain countries are not able to use the Buy/Gift Programme. As of the date of these Buy/Gift Programme Terms and Conditions, these countries are: Algeria, Belarus, Bulgaria, Lithuania, Macedonia, Nigeria and Philippines. Points.com reserves the right to amend this list of countries from time to time, without prior notice.
22. Should you have any questions about the Buy/Gift Program or these Buy/Gift Program Terms and Conditions please contact the Flying Blue Program through the contact details listed on www.airfrance.com and www.klm.com.