Passengers with reduced mobility
Is your mobility reduced as a result of a disability (whether motor-based, visual, hearing or mental), your age or an illness? With Saphir, Air France offers you a wide range of services tailored to your needs. These services are available across the whole Air France network when you travel on flights operated by Air France. Simple reservation procedures, ground assistance and escort at airports, baggage carrying service, special onboard support and equipment, priority baggage delivery... From the moment you set off to the moment you arrive, Air France makes your journey smoother!
You no longer have to explain your special needs every time you travel. A practical service for frequent travelers!
When you make your reservation, please remember to tell the reservation agent your card number.
You can take full advantage of the Saphir services even if you do not have a Saphir card. All you have to do is present another form of ID (identity card, passport, etc.).
Please note: the Saphir card can be issued to you if you live in one of the following countries: Austria, Belgium, Canada, Denmark, Finland, Germany, India, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States.