REFUND - VOUCHER

* All fields marked with an asterisk (*) are mandatory

This form allows you to request a refund of your ticket or a voucher.
For more information, please consult the Adjusting your travel plans or Frequently asked questions about travel vouchers page.

PERSONAL INFORMATION

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{0} is mandatory The phone number you entered is invalid. Please change your request. You have entered an incorrect telephone number.

{0} is mandatory The phone number you entered is invalid. Please change your request. You have entered an incorrect telephone number.
{0} is mandatory The email address is invalid.
Incorrect Flying Blue number. Please verify your entry. Incorrect Flying Blue number. Please verify your entry. Please complete this field. Incorrect answer format.

TRIP DETAILS

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{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
Choose a departure date matching the format mm/dd/yyyy
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REASON FOR REQUEST

PROCESSING METHOD

Information on the refund of a voucher

In order to receive a quicker refund, we strongly advise you to make your request from November onward. An automated refund process is currently being implemented on our website to speed up processing time.

Bonus conditions for the voucher

Air France offers you a bonus of up to 15% added to the value of your voucher if the amount of your new ticket is greater than the amount of the voucher. 
To take advantage of this offer, use your voucher to purchase a ticket with Air France or KLM before 31 October 2020, for a trip beginning no later than 15 June 2021.
It is refundable (excluding the bonus) if your flight has been cancelled.

INITIAL PAYMENT METHOD

    {0} is mandatory

    For any  payment method other than a credit or debit card, please attach a bank or postal statement (for an account domiciled in France) or your IBAN number.

    Due to a large number of requests, our processing time is currently several weeks. Rest assured that our teams are fully mobilized to reimburse you as soon as possible. There is no need to make a new request. Thank you for your understanding.

    ** Fare conditions are indicated on your ticket and in the My Bookings section of our website. If the ticket is non-refundable, you will also receive a tax refund.