FAQ AIR FRANCE
What is Air France doing about climate change?
Are cargo flights included in SkyTeam?
Can I find out whether someone has arrived?
Can I find out whether someone is on board a plane?
Can I offset CO2 emissions related to
my Air France trip?
Can I purchase Air France posters or collectibles?
Can I request a flight cancelation receipt?
How can I get regular information from Air France?
How can I point out errors on the website?
How can I transport my horse with Air France ?
How do I change my settings in Firefox in order to properly view the Air France website?
How do I change my settings in Google Chrome in order to properly view the Air France website?
How do I change my settings in Internet Explorer in order to properly view the Air France website?
How do I change my settings in Opera in order to properly view the Air France website?
How do I change my settings in Safari in order to properly view the Air France website?
How do I contact online help service?
How do I listen to Air France Music?
How much are booking fees for group tickets?
Is there an Air France e-shopping website?
What indemnity is there for lost luggage?
Where can I find Air France branded items?
Where can I find Air France career opportunities?
Where can I find Air France photos?
Where can I find information about Air France as a company?
Where can I find information about Air France Cargo ?
Where can I find information about Air France magazines?
Where can I find information about the Air France Foundation?
Where can I find news articles about Air France?
Where can I find out about Air France sponsorship programmes?
Where can I find the costs for shipping unaccompanied baggage?
Where can I find the name of the airline company operating my flight?
Where is Air France headquarters?
Which aircraft make up the Air France fleet?
Why must I change the password for my Air France or Flying Blue account?
Are there baggage lockers at Paris-Charles de Gaulle airport?
At what time does the Air France agency at Paris-Charles de Gaulle open for business?
At what time does the Air France agency at Paris-Orly open for business?
Can I get mobility assistance in the airport?
Can I shop for duty-free goods after passing passport control?
Can I visit Paris between 2 connecting flights?
Do I receive a compensation if I am denied boarding?
How does WorldTracer work for tracing baggage?
What happens if I do not receive my baggage upon arrival?
What is the difference between check-in and boarding?
What security checks are performed on my baggage?
Where are the baggage drop-off counters located?
Where can I find information about Paris-Charles de Gaulle airport?
Where can I find information about Paris-Orly airport?
Where can I find information on the body scanner?
Which gate do I go to for departure?
Where can I find the VoyageurREWARDS program?
Does Air France offer a discount pass for Air France coaches?
Does SkyBonus replace VoyageurREWARDS for some countries?
How do I contact SkyBonus customer service?
Is BlueBiz compatible with Flying Blue?
What kinds of membership cards do you offer?
What travel classes are offered by Air France?
Are Air France flights non-smoking?
Are e-cigarettes permitted in the cabin?
Are headphones provided during the flight?
Are products sold on board guaranteed?
Can I bring baby food in liquid form onto the airplane?
Can I bring my MP3 player on board?
Can I bring needles and syringes on board?
Can I connect to the Internet on board?
Can I get assistance during in-flight meals?
Can I play video games on board the plane?
Can I use my laptop computer in flight?
Do meals served on Air France flights contain peanuts?
Does my size entitle me to a free Seat Plus?
For which flights can I request a meal from the A la Carte Menu?
Is there an extra charge for in-flight meals?
What can I bring in my checked baggage?
What does the child's meal include?
What does the infant's meal include?
What kinds of beverages are served on Air France flights?
What kinds of meals are served on Air France flights?
What medical equipment is allowed in the cabin?
What products are available for purchase on board Air France flights?
What services do you offer on Air France flights operated by another airline?
Which newspapers are available on board?
Can I book a reward ticket for a third person?
Can I choose the language in which I receive mail and e-mails from Flying Blue?
Can I combine my Flying Blue Miles and SkyMiles?
Can I credit Miles on tickets I paid for my family?
Can I earn Miles for a flight made before I joined the Flying Blue program?
Can I earn Miles or XP on a reward ticket?
CAN I EARN FLYING BLUE MILES WITH TRANSAVIA?
How are my Miles affected by the covid-19 measures ?
How can I end my Flying Blue membership?
How can I make changes to my personal information in my Flying Blue space?
How can I print my Flying Blue Petroleum card?
How can i receive my flying blue statement and newsletter by e-mail?
How do I access my digital Flying Blue card?
How do I sign up for the new Flying Blue program?
How do I request a new Flying Blue card?
How is my XP accrual affected by the Covid- 19 measures?
How long do your miles stay valid?
How long will it take to claim missing Miles?
How will my Level Miles and qualifying flights be converted into XP?
Is there a waiting list for reward tickets?
What do the terms Flying Blue Elite and Flying Blue Elite Plus mean?
What is the annual status check?
What is the period of validity for a reward ticket?
What's happening to Flying Blue Jeune?
When will my Miles be credited to my Flying Blue space?
Where can I find informations about Flying Blue Petroleum ?
Where can I find my Flying Blue number?
Which flights are eligible for earning miles?
Will I receive another Flying Blue card with the new program?
Can I choose the language in which I receive mail and e-mails from Flying Blue?
Posso combinare delle Miglia Flying Blue e degli SkyMiles?
Come modificare i miei dati personali sul mio conto Flying Blue?
Come ricevere il mio estratto conto e la newsletter Flying Blue via e-mail?
Dove posso trovare il mio numero Flying Blue?
Are Buy and Gift Miles available in all countries?
Can I change or cancel an Award ticket?
Can I choose the language in which I receive mail and e-mails from Flying Blue?
Can I combine my Flying Blue Miles and SkyMiles?
Can I credit a hotel stay made prior to Flying Blue enrollment?
Can I earn Flying Blue with Transavia?
Can I earn Level Miles with my AIR FRANCE KLM AMERICAN EXPRESS card?
Can I earn Miles for a flight made before I joined the Flying Blue Programme?
Can I earn Miles on a special promotional fare flight?
Can I earn qualifying flights/Level flights with the AIR FRANCE KLM - AMERICAN EXPRESS card?
Can I readjust my Award Miles credit in the event of an error in the travel class for my trip?
Can I refer someone for Flying Blue Petroleum?
Can I use my Flying Blue Miles to pay for a Transavia ticket?
Do I earn Miles with an Award ticket?
Do I have to join Flying Blue before requesting an AIR FRANCE KLM - AMERICAN EXPRESS card?
Do the Award Miles I buy help me qualify for higher status?
Does my American Express card enable me to extend the validity of my Miles?
For how long are Level Miles valid?
How can I book an Award flight?
How can I carry over my Level Miles?
How can I find out the number of Miles earned or required for each destination?
How can I obtain an AIR FRANCE KLM-American Express discount coupon?
How can I use my AF KL-American Express discount coupon?
How do I change the e-mail address linked to my Flying Blue account?
How do I claim Miles when I make a purchase with a Flying Blue partner?
How do I log in to my Flying Blue account?
How long are Award Miles valid?
How long do I have to wait before a transaction is credited to my Flying Blue account?
How long is an Award ticket valid?
How long will it take for the Miles I have bought to be credited to my account?
How many Level Flights (or qualifying flights) do I need to raise my Flying Blue membership level?
How much time do I have to credit my Flying Blue account after making a Miles-earning flight?
Is there a waiting list for Flying Blue Award tickets?
What is the annual level check?
What is the annual status check?
What is the difference between Flying Blue and Flying Blue Jeune?
When will the Miles that I buy expire?
Can I choose the language in which I receive mail and e-mails from Flying Blue?
Существует ли список ожидания для наградных билетов?
Am I eligible for an Air France discount?
Are Air France tickets transferable?
Are discounted fares available for couples?
Are discounted fares available for families?
Are discounted fares available for students?
Are discounted fares available for youth?
Are extra baggage allowances reimbursed if the flight is canceled?
Are payments on the Air France website secure?
Can a person under 18 years buy a Weekend Pass?
Can I access My Account from my mobile phone?
Can I book a flight operated by airlines other than Air France?
Can I book a ticket online for more than 1 Weekend Passholder?
Can I book a ticket online using my Weekend Pass and another fare?
Can I book an extra leg-room seat through my travel agent?
Can I cancel my flight online?
Can I change my seat selection online?
Can I change the name on my ticket?
Can I check in online for both my departing and returning flights at the same time?
Can I check in online when I travel with baggage?
Can I check in several people at one time?
Can I choose my seat if I use my mobile phone to check in?
Can I get a refund if my flight is delayed?
Can I purchase a ticket on the Air France website for a country other than my country of residence?
Can I purchase a ticket valid for a year?
Can I receive a refund for an unused ticket?
Can I request a flight delay receipt?
Can I request a refund for the value of an electronic voucher?
Can I save my personal information on the Air France website?
Can I use more than one credit card or debit card when paying online?
Can I use my Weekend Pass for a one-way ticket?
Do I have to pay for my ticket as soon as I make my booking?
Do I have to print a copy of my electronic ticket?
Do I need to show my Weekend Pass at the airport?
Do special fares exist for infants?
Do you offer special honeymoon deals?
Does Air France overbook flights?
For which destinations can I receive my boarding pass on my mobile phone?
How are online refund requests handled?
How can I be sure that my ticket is confirmed?
How can I benefit from the Weekend Pass fare?
How can I check my baggage if I check in using my mobile phone?
How can I find out the length of my flight?
How can I find the fare best suited to my needs?
How can I receive my trip summary?
How do I book a trip with multiple destinations?
How do I cancel my check-in for a flight?
How do I contact the mobile internet help service?
How do I create a My Account page?
How do I obtain proof of payment for my flight?
How do I take advantage of internet discount codes?
How many trips can I book at a time?
How much discount do I get with the Weekend Pass?
Is it possible to make a single booking for 2 children of different ages who are traveling alone?
Is online payment with my bank card completely secure?
Is there an additional fee according to the method of booking?
Up until when can I request a refund online?
What do I do if I have trouble printing my boarding pass?
What do I do if I missed my flight?
What does MasterCard SecureCode mean?
What is a mobile online boarding pass?
What is the final deadline for booking a ticket online?
What is the law concerning the distribution of personal information provided to book a flight?
What is the refund policy for Seat Options?
What personal information does Air France use?
What should I do if I lose my boarding pass?
What should I do if my account is blocked?
What should I do if my credit card is refused?
When do I have to arrive at the airport if I travel without baggage?
Where can I find information about the "mobility passport"?
Where can I find the fare conditions for my ticket?
Where can I find the total price of a flight including tax?
Which routes can I use my Weekend Pass for?
Why didn't I receive e-mail confirmation after payment?
Why haven't I received an SMS invitation to check in with my mobile phone?
Will the personal information I provide to book a flight be distributed to other parties?
With the Weekend Pass fare, am I allowed checked baggage?
With which browsers is the Air France site compatible?
How do I send baggage by express freight?
How old must my pet be in order to travel?
Is it necessary to obtain authorization to leave the country?
Are animals allowed on Air France coaches?
Are the Seat Plus located near skycots?
Can a mentally ill child travel unaccompanied?
Can an unaccompanied minor bring an animal on board?
Can I add a stopover to my trip?
Can I book an additional seat next to me?
Can I bring food with me for my flight?
Can I purchase additional baggage allowance for my infant?
Can I request airport assistance online?
Can I take hair straightening irons?
Can I take my medication into the cabin?
Can I track a flight in real time?
Can I travel with my leg in a cast?
Can I travel with my pet if I have a train connection?
Can I use the extra baggage allowance to pay for my pet's transport?
Can several people share their baggage allowance?
Can unaccompanied children take advantage of Mini price tickets?
Do children's rates vary according to the class of travel?
Do you have a destination guide?
Do you have special equipment for babies?
Does Air France offer assistance to passengers with special needs?
Does an unaccompanied child receive assistance?
Does the purchase of a 2nd seat for personal comfort come with an additional baggage allowance?
For which countries may I purchase a SkyTeam pass?
How can I find out the entry regulations and requirements in the country I am traveling to?
How can I send my baggage on ahead?
How can I transport a work of art?
How do I organize the transport of human remains?
How do I provide Advanced Passenger Information?
How much alcohol can I take on board the plane?
How much baggage can I carry free of charge?
How will the PARAFE system use the information I provide?
Is a special rate available for the repatriation of a relative's remains?
Is there a vaccine for malaria?
What assistance is available for people who are hearing and sight-impaired?
What can I do to protect myself against malaria?
What do I need to do to prepare to travel with my pets?
What documents are required for entry into Cuba?
What happens if my flight is cancelled?
What happens if my flight is delayed?
What is the baggage allowance for a baby?
What is the baggage allowance for a Mini price ticket?
What is the maximum quantity of tobacco products I can transport?
What precautions should I take when traveling with my snub-nosed pet?
What should I do if an accident occurs in a foreign country?
When should I request a medical authorization in order to travel?
Where can I find a flight's departure or arrival terminal?
Where can I find information about an Air France destination?
Where can I find information on general strikes?
Where can I find information on the regulations concerning hand baggage?
Where can I find name tags for my baggage?
Which countries require Advanced Passenger Information?
Which destinations does La Navette serve?
Which forms do I need to complete to prepare a trip for an Unaccompanied Minor?