Our customer service department is currently receiving a large number of telephone calls. We strongly recommend that you send us your requests through the online forms. Thank you for your patience and understanding.
Please note that flight cancellations linked to the coronavirus (Covid-19) are considered to be due to extraordinary circumstances, therefore exempting airlines from paying compensation.
Please note that flight cancellations linked to the coronavirus (Covid-19) are considered to be due to extraordinary circumstances, therefore exempting airlines from paying compensation.