Contact our web support

Air France makes every effort to accommodate your request.

Do you need help using our website?

Our online help service is available to answer your questions about: 
  • Booking and purchasing tickets
  • Printing your boarding card
  • Receiving a trip reminder
  • Requesting a receipt...

If you need assistance to change a ticket or to purchase a ticket for immediate travel, please visit or call +1 800-237-2747
Opened 7 days a week: Monday to Sunday from 8:00-11:00 PM EST (Eastern Standard Time).

For all other general inquiries you can also contact us via e-mail by completing the assistance form , we will respond to you as soon as possible.

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