Contact our web support

Air France makes every effort to accommodate your request.

Do you need help using our website?

Our online help service is available to answer your questions about: 
  • Booking and purchasing tickets
  • Printing your boarding card
  • Receiving a trip reminder
  • Requesting a receipt...
You can contact our agents by phone  at 1 800 992-3932.
Opened daily from 8:00 - 23:59  E.S.T. (Eastern Standard Time).


For non-urgent requests, you can also contact us via e-mail by completing the assistance form.

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