REFUND REQUESTS RELATED TO COVID-19

* All fields marked with an asterisk (*) are mandatory

The refund form below is to be used only for flights scheduled between 3 March and 3 July 2020.
If your refund request is not for a flight scheduled within these dates, or is not related to the coronavirus situation, please complete the online refund form found in the Refunds section on our "Contact Us" page.

If you have purchased a ticket at a travel agency and your flight has been cancelled, we invite you to contact them directly for further information.

PERSONAL INFORMATION

{0} is a mandatory field
{0} is a mandatory field The {0} field must contain at least {1} character(s). The {0} field must contain letters only. Do not use accents or symbols.
{0} is a mandatory field The {0} field must contain at least {1} character(s). The {0} field must contain letters only. Do not use accents or symbols.

{0} is a mandatory field The phone number you entered is invalid. Please change your request. The phone number entered does not contain the correct number of digits required for your country or region - Please modify your entry.

{0} is a mandatory field The phone number you entered is invalid. Please change your request. The phone number entered does not contain the correct number of digits required for your country or region - Please modify your entry.
{0} is a mandatory field The e-mail address entered is incorrect. Please try again.
Incorrect Flying Blue number. Please verify your entry. Incorrect Flying Blue number. Please verify your entry. Please complete this field. Incorrect answer format.

TRIP DETAILS

{0} is a mandatory field The {0} field must not contain spaces, symbols such as *+-/, or special characters. Incorrect format. Please change your entry.
{0} is a mandatory field The {0} field must not contain spaces, symbols such as *+-/, or special characters. Incorrect format. Please change your entry.
{0} is a mandatory field The {0} field must not contain spaces, symbols such as *+-/, or special characters. Incorrect format. Please change your entry.
{0} is a mandatory field The {0} field must not contain spaces, symbols such as *+-/, or special characters. Incorrect format. Please change your entry.
Choose a departure date matching the format mm/dd/yyyy
{0} is a mandatory field The {0} field must not contain spaces, symbols such as *+-/, or special characters. Incorrect format. Please change your entry.

If you no longer wish to travel and your ticket is non-refundable, you will receive a travel voucher valid for 1 year.

    {0} is a mandatory field

    For any payment method other than a bank card, please attach your bank account details (relevé d'identité bancaire or RIB for a French bank account) or your IBAN code.

    Due to a large number of requests, our processing time is currently longer than usual. There is no need to make a new request.  
    We thank you for your understanding and will make every effort to reply as soon as possible.